This Privacy Policy outlines our practices and policies regarding the collection, use, and disclosure of personal information. We are committed to protecting your privacy and ensuring compliance with applicable privacy laws. By providing your personal information, you consent to the following:

1. Collection of Personal Information

We collect personal information from individuals who voluntarily provide it to us when they fill out a waiver. This information may include:

• Name
• Email
• Contact information (such as address, phone number)

2. Use of Personal Information

We use the personal information collected for the following purposes:

• To send marketing communications and promotional materials via email.
• To personalize and improve the content and delivery of our email marketing campaigns.
• To analyze the effectiveness of our email marketing campaigns and make data-driven improvements.
• To comply with legal and regulatory requirements.
• Any personal physical details like age, weight, and height are only for waiver requirements and never used for the purposes above.

3. Consent

By providing your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You have the right to withdraw your consent at any time by unsubscribing from our email marketing communications or contacting us directly.

4. Disclosure of Personal Information

We may disclose your personal information to the following entities for the purposes outlined in this policy:

• Our employees and authorized agents who need access to the information to perform their duties.
• Third-party service providers who assist us in delivering email marketing campaigns or analyzing campaign performance.
• Legal and regulatory authorities, as required by law or to protect our rights and interests.
• We will never sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you would like to review or update your information, please contact us using the contact details provided at the end of this policy.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our email marketing campaigns. You can manage your cookie preferences by adjusting your browser settings.

9. Children’s Privacy

Our email marketing services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately, and we will take appropriate steps to delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Chilliwack River Rafting

49704 Chilliwack Lake Road, Chilliwack BC, Canada, V4Z1A7

chilliwackriverrafting@gmail.com

1-800-410-7238

By using our email marketing services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Chilliwack River Rafting adheres to current health and industry guidelines and provides an exciting local adventure. Let’s be responsible and have fun too. Whitewater rafting involves adventure, splashing and wide-open outdoor spaces, and creates an environment that can improve physical and mental health.

Our 2022 operations follow current British Columbia health recommendations and orders. These may evolve as the summer progresses and our practices will remain fluid to respond to any changes. 

• Please do not come if you have any cold, flu, or COVID-19 symptoms (cough, sneezing, fever, sore throat, difficulty breathing, etc.,) or if you have been exposed to anyone with COVID-19.
• Please respect the personal space of others in closed spaces like the shuttle bus or food hall.

What You Can Do

• Do not come rafting if you have cold or flu-like symptoms (cough, sneezing, fever, sore throat, difficulty breathing), if you have been exposed to anyone with symptoms of COVID-19.
• Please respect the personal space of others in closed spaces like the shuttle bus or food hall.  
• Wash and sanitize your hands regularly. Be prepared that it may take us a little longer to do check in, hand out gear, and follow protocols.

 What We Are Doing

• Limiting access to the office.
• Daily assessment of all our employees’ health.
• Employee training on procedures and protocols.
• Providing extra hand sanitizing stations and signage as a reminder to practice physical distancing.
• Continuing to care for wetsuits, helmets, life jackets and paddles as per industry standards. Placing all gear into a rotation so that there is maximum time between use.
• Regular cleaning of frequently touched areas.
• Constantly reviewing all new changes and updating our response as needed.

Thanks for adventuring and supporting local businesses. Get in touch if you have any questions and we hope to see you on the river soon!

Cheers from the Crew at Chilliwack River Rafting.

www.ChilliwackRiverRafting.com

Email: chilliwackriverrafting@gmail.com

Phone: 1-800-410-7238

Another week of sublime splashes on the Chilliwack River! Check out the video and see if you can find any familiar faces.

Trip highlights montage for the first week of June 2017. Big water and big smiles on the river this week, check it out and see if you see some familiar faces.

Highlights from the last week of May. Watch the rafts go bumping and bouncing on the Classic and the Classic Extreme!

Many of our summer guests are already booking their favourite weekends for their private rafting parties.  Learn more about the four different whitewater adventures we host and use our trip planning calendar to find out when they are open.

Which Chilliwack River Rafting adventures have you done already?  Is there something new you would like to try this rafting season?

The Schipper groomsmen shred the Chilliwack Canyon on April 8, 2017.

Here are our four adventures that we host year round to reflect the river levels.

1. 1. The Chilliwack Classic Raft Trip
      The Chilliwack Classic is open year round and great for all ages and levels of rafting experience (see on calendar below).
   2. The Chilliwack Classic Extreme Raft Trip
      We had a short two-week season of The Chilliwack Classic Extreme in 2016, but are expecting a longer Classic Extreme season this year.  See when you can raft this trip on the 2017 calendar below. Keep an eye on our social media for some excellent videos and photos in the next little while.
   3. The Chilliwack Canyon Raft Trip 
      We had a long Chilliwack Canyon season last year with only a two week shut down due to high water when we run the Classic Extreme instead.  This year, the Canyon is predicted to open up around the last weekend of June and the first weekend of July. See calendar for more detail.
   4. The Chilliwack Inflatable Kayak Trip
      We started hosting the Chilliwack Inflatable Kayak trip in the first week of August 2016. This year, the inflatable kayak tour is expected to be opening up later.

2017 River Conditions Update

After a fierce, snowy Winter and a cool, rainy Spring, it might feel like nothing good will come out of the weather. Hang on a minute, the big, low-elevation snow pack has been melting slowly! This means that we’ve been running Chilliwack Canyon and Chilliwack Classic trips at July water levels. At the same time, the higher-elevation snow pack just keeps building. This summer will have world class whitewater rafting on the Chilliwack.

Reserve your seats online and ride the melt with us.